Heydoc Subprocessors with access to Patient Data
Subprocessor name | Purpose | Data location | Privacy Policy |
Amazon Web Services (AWS) | Cloud services | UK and EU (Ireland) | https://aws.amazon.com/privacy/?nc1=f_pr |
Datadog | Monitoring | EU | https://www.datadoghq.com/legal/privacy/ |
MongoDB | Database service | UK | https://www.mongodb.com/legal/privacy-policy |
Sendgrid* | Email / marketing | USA | https://www.twilio.com/legal/privacy#twilio-product-privacy |
Twilio** | Video consultations |
EU (Ireland) |
* Sendgrid is used when the client asks Heydoc to switch on external communications. Heydoc user determines the content for external emails.
** By default, video consultations are end-to-end encrypted, however Heydoc user can disable this level of encryption.