<img alt="" src="https://secure.text6film.com/205005.png?trk_user=205005&amp;trk_tit=jsdisabled&amp;trk_ref=jsdisabled&amp;trk_loc=jsdisabled" height="0px" width="0px" style="display:none;">

Heydoc Subprocessors with access to Patient Data

Subprocessor name Purpose Data location Privacy Policy
Amazon Web Services (AWS) Cloud services UK and EU (Ireland) https://aws.amazon.com/privacy/?nc1=f_pr
Datadog Monitoring EU https://www.datadoghq.com/legal/privacy/
MongoDB Database service UK https://www.mongodb.com/legal/privacy-policy
Sendgrid* Email / marketing USA https://www.twilio.com/legal/privacy#twilio-product-privacy
Twilio** Video consultations

EU (Ireland)


* Sendgrid is used when the client asks Heydoc to switch on external communications. Heydoc user determines the content for external emails.

** By default, video consultations are end-to-end encrypted, however Heydoc user can disable this level of encryption.